AI-mediated commerce, executed.
LMA is the operational agency for premium consumer brands navigating how AI is changing commerce. The work spans lifecycle systems, growth strategy, and brand distribution, informed by the Lunera Index.
Built for the brands AI now mediates
For premium consumer brands where positioning is part of what’s being purchased, AI changes the work of being understood. LMA does the operational work that change requires.
Lifecycle, growth, and brand distribution. Built for AI-mediated commerce.
Lifecycle Strategy
CRM, email, SMS, segmentation, and retention systems designed for how customers actually move through AI-mediated discovery and decision-making.
Brand Distribution
The strategic placement of the brand across surfaces beyond owned channels — calibrated for how the brand will be discovered, evaluated, and recommended.
The Work
Three disciplines. The Lunera Audit applied at the scope each engagement requires.
The Lunera Audit
A structured assessment of how a brand reads, holds, and travels in AI-mediated commerce. Available as a standalone engagement or applied within the disciplines.
Lifecycle Strategy
CRM systems, email, SMS, segmentation, retention, and customer journey design that produces coherent signal across surfaces.
AI-native Growth
Strategy for AI-mediated discovery, conversational commerce, AI ad readiness, and the paid media channels that follow.
Brand Distribution
The strategic placement of the brand across surfaces beyond owned channels — affiliate, partnerships, editorial, and the AI surfaces shaping discovery.